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Questions
| Question | Answer |
|---|---|
| What training programs can members join at the club? | We provide group sessions, private coaching, and focused workshops for improvement. |
| Do I need prior experience before joining any program? | No, programs suit beginners as well as advanced players at every level. |
| How can I reserve a training session with a coach? | Book sessions online through our portal or arrange them in person at the desk. |
| Are all trainers certified and experienced in their sports? | Yes, every coach holds certification and years of professional experience. |
| Question | Answer |
|---|---|
| How can I book a court for a playing time? | Courts are booked online through the member dashboard or at reception. |
| How many days ahead can members reserve a court? | Members can reserve courts up to fourteen days before the playing date. |
| Can I cancel or change an existing booking? | Yes, cancellations are allowed up to twenty-four hours before the session. |
| Is there any fee if I cancel on time? | No fee is charged when the cancellation occurs within the allowed window. |
| Question | Answer |
|---|---|
| What facilities are provided for active members at the club? | We offer courts, locker rooms, fitness equipment, and a lounge area. |
| Are locker rooms and showers available to all members daily? | Yes, lockers and showers are free and accessible to all active members. |
| Do you provide rental equipment for players without gear? | Yes, the club offers rental gear and accessories for most activities. |
| Are refreshments offered for players and guests? | Yes, a café serves drinks and snacks for members and guests all day. |
| Question | Answer |
|---|---|
| How can I register to play in upcoming tournaments? | Register online through the member portal or directly at reception. |
| Are tournaments open to all skill categories and members? | Yes, each tournament includes a wide range of skill levels and ages. |
| Do winners receive medals trophies or prizes? | Yes, winners receive medals, trophies, and exclusive club rewards. |
| How often are tournaments hosted by the club? | We organize monthly tournaments and larger seasonal championships. |
| Question | Answer |
|---|---|
| What payment methods are available for memberships and bookings? | We accept credit cards, debit cards, online transfers, and digital wallets. |
| Can membership fees be paid in flexible installments? | Yes, installment plans help members spread annual membership costs. |
| Do you provide refunds when cancellations meet policy? | Yes, refunds are processed if cancellations are submitted within policy. |
| Is payment information encrypted during every transaction? | Yes, all transactions are encrypted and processed securely. |
Total Players at Field & Court
10-25%
Reduction in cost of labour
Play and Discover New Adventures
What membership plans are available for players?
We provide monthly, quarterly, and annual plans for individuals, families, and small groups.
Can I temporarily pause my membership during travel periods?
Yes, memberships can be put on hold for up to sixty days each year.
Is there a deadline to sign up for a new membership?
No, you can join at any time and enjoy full access right away.
Can active members bring along a guest for club visits?
Yes, each member may invite one guest per visit with a special day pass.
Do all members get timely alerts for upcoming club events?
Members receive email and mobile app notifications for all upcoming games and club news.
Is there a private community to connect with others?
Yes, members can join our private forum and group chats to connect and share.
How can I easily upgrade my current membership plan?
Upgrades can be made anytime directly through your secure online member dashboard.
Is there any extra fee to upgrade an existing plan?
You only pay the price difference remaining for the current membership term.
Do my upgraded perks activate right after payment?
Yes, all upgraded benefits activate immediately as soon as payment is confirmed.
What key benefits come with joining the sports club?
Members enjoy full facility access, coaching discounts, priority bookings, and exclusive club rewards.
Do all benefits start right away for new members?
Yes, every single perk begins the moment your membership is officially activated.
Are the core benefits the same for all members?
Core perks are shared equally, while premium plans include extra seasonal rewards and bonuses.
